7b77 Privacy Policy

01 Introduction

7b77 is an online gaming platform serving players in Bangladesh. We understand that when you share your personal information with us, you're placing trust in how we handle it. This Privacy Policy is our commitment to being transparent about that.

This policy explains what personal data 7b77 collects from you, why we collect it, how long we keep it, who we share it with, and what control you have over it. We've written it in plain language because we want you to actually understand it — not just scroll past it.

If you have questions about anything in this policy, you can reach the 7b77 privacy team at [email protected] at any time.

02 Data We Collect

7b77 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here's a breakdown of what we collect and when:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is strictly required by law or for responsible gaming purposes (for example, if you voluntarily disclose a gambling-related concern).

03 How We Use Your Data

Every piece of data that 7b77 collects is used for a specific, legitimate purpose. We do not use your data for anything beyond what is described here without first obtaining your consent.

• Account management: To create, maintain, and secure your 7b77 account, including verifying your identity and processing login requests.
• Transaction processing: To handle deposits, withdrawals, and bonus credits accurately and securely.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the 7b77 support team.
• Legal compliance: To meet our obligations under anti-money-laundering (AML) regulations, age verification requirements, and other applicable laws.
• Fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, and abuse of the platform.
• Platform improvement: To analyse usage patterns and improve the performance, design, and game selection of the 7b77 platform.
• Responsible gaming: To monitor gaming behaviour and identify players who may need support, in line with our responsible gaming commitments.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from 7b77.

04 Legal Basis for Processing

7b77 processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player — including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, age verification, and tax reporting requirements.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the 7b77 service, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. You may withdraw consent at any time.

If you would like more information about the specific legal basis applied to any particular processing activity at 7b77, please contact us at [email protected].

05 Data Sharing

7b77 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in accordance with applicable privacy standards.

• Payment processors: To facilitate deposits and withdrawals, your payment details are shared with our authorised payment processing partners. These partners are bound by strict data security obligations.
• Identity verification providers: When you complete KYC verification, your identity documents may be processed by a third-party verification service. This is done securely and solely for the purpose of verifying your identity.
• Game providers: Some game providers may receive limited technical data (such as your player ID and session data) to deliver their games on the 7b77 platform. They do not receive your full personal profile.
• Regulatory and law enforcement authorities: Where required by law, 7b77 may disclose your data to regulatory bodies, law enforcement agencies, or courts. We will only do this when legally obligated to do so.
• Fraud prevention agencies: To protect the platform and its players, 7b77 may share data with fraud prevention services where there is a legitimate reason to suspect fraudulent activity.

06 Cookies and Tracking

The 7b77 website uses cookies and similar tracking technologies to improve your browsing experience, keep you logged in, and understand how players use the platform. Here is a summary of the types of cookies we use:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences, such as language settings and display options, so you don't have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate the 7b77 platform — which pages are visited most, where players drop off, and how performance can be improved. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious account behaviour.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7b77 platform. For more details on specific cookies in use, contact support.

07 Data Retention

7b77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with AML regulatory requirements.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• KYC documents: Retained for the duration of your account and for a minimum of 5 years after account closure.
• Support communications: Retained for up to 3 years from the date of the last interaction.
• Technical and usage data: Typically retained for up to 2 years, after which it is anonymised or deleted.

When data is no longer required and there is no legal obligation to retain it, 7b77 will securely delete or anonymise it. If you request deletion of your data, we will process the request within 30 days, subject to any legal retention obligations that may apply.

08 Data Security

Protecting your personal data is a top priority at 7b77. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

• All data transmitted between your device and 7b77 servers is encrypted using SSL/TLS protocols.
• Sensitive data, including passwords and payment details, is stored using industry-standard hashing and encryption methods.
• Access to personal data within 7b77 is restricted on a need-to-know basis. Staff who do not require access to your data for their role cannot access it.
• Our systems are regularly monitored for vulnerabilities, and security patches are applied promptly.
• In the event of a data breach that affects your personal data, 7b77 will notify you and the relevant authorities as required by applicable law.

While 7b77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your 7b77 account and never share your login credentials with anyone.

09 Your Rights

As a 7b77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your request. We will respond within 30 days.

• Right of access: You can request a copy of the personal data 7b77 holds about you, along with information about how it is being used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request that 7b77 delete your personal data, subject to any legal retention obligations that may prevent full deletion.
• Right to restrict processing: In certain circumstances, you can request that 7b77 limit how your data is used while a dispute or review is ongoing.
• Right to data portability: You can request that your personal data be provided to you in a structured, machine-readable format.
• Right to object: You can object to the processing of your personal data where it is based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

The 7b77 platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.

If you believe that a minor has accessed or registered on the 7b77 platform, please contact us immediately at [email protected] so we can take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. For more information on responsible gaming and protecting young people, visit our Responsible Gaming page.

11 Changes to This Policy

7b77 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how 7b77 protects your privacy.

Continued use of the 7b77 platform after any changes to this policy have been published constitutes your acceptance of the updated terms. If you do not agree with any changes, please stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7b77 handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Subject line for privacy requests: "Privacy Policy Enquiry" or "Data Rights Request"
• Live Chat: Available through your account dashboard after login
• FAQ: Visit the FAQ page for answers to common questions